At FanRevel, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our platform. By using FanRevel, you agree to the practices described in this policy.

 

1. Information We Collect

We collect personal information in the following ways:

1.1. Information You Provide to Us:

• Account Information: When you sign up for FanRevel, we collect your email address, username, password, and other profile information you choose to provide (e.g., display name, bio, profile photo).
• Payment Information: To process payments, we collect billing details, including your credit card or other payment details through a secure third-party payment processor.
• Content You Upload: We collect content you create or upload (photos, videos, text, and messages) to provide services to your fans and subscribers.
• Communication Data: If you contact support or interact with us through email, live chat, or other means, we may collect and retain those communications.

1.2. Automatically Collected Information:

• Usage Data: We collect data on how you interact with our platform, such as the pages you visit, your actions on the site (e.g., posting content, commenting, or subscribing), and the device information (IP address, browser type, operating system).
• Cookies and Tracking: We use cookies and similar tracking technologies to collect information about your browsing activities. This helps us improve user experience and personalize content.

1.3. Third-Party Information:

• Social Media Integration: If you sign in using a social media account (e.g., Google, Twitter), we may receive information from those platforms (e.g., profile details).
• Payment Processors: We may receive limited information from our payment processing partners to verify and complete transactions.

 

2. How We Use Your Information

We use the personal information collected for the following purposes:

2.1. Providing Services:

• To set up and maintain your account.
• To process payments and handle subscription billing.
• To allow creators to upload, manage, and monetize their content.

2.2. Improving and Personalizing Your Experience:

• To recommend relevant content based on your interactions.
• To improve the platform’s functionality and performance based on usage analytics.
• To conduct research and analysis for business development.

2.3. Communication:

• To send notifications about your account, subscriptions, or support inquiries.
• To inform you about new features, updates, promotions, and other services that might interest you.

2.4. Legal Compliance and Security:

• To protect against fraud and unauthorized access.
• To comply with legal obligations, including responding to law enforcement requests.
• To enforce our terms of service and prevent misuse of the platform.

 

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your data in the following circumstances:

3.1. With Service Providers:

• We work with third-party vendors (e.g., payment processors, cloud storage providers) to provide and maintain our services. These vendors only have access to the information necessary to perform their services on our behalf.

3.2. With Other Users:

• When you create content as a creator or interact with other users, your profile information, posts, and activities may be visible to fans and subscribers. Your private messages are shared only with the intended recipient(s).

3.3. For Legal and Security Purposes:

• We may share information to comply with legal obligations, protect the rights and safety of our users, prevent fraud or abuse, and enforce our terms of service.

 

4. Your Choices and Controls

We provide several options for you to manage your privacy:

4.1. Access and Update Your Information:

• You can access and update your account information at any time by logging into your account and editing your profile settings.

4.2. Control Over Content:

• You have control over the content you upload. You can delete or edit any posts from your account.

4.3. Opt-Out of Marketing:

• You can unsubscribe from marketing emails by following the "Unsubscribe" link in our communications or adjusting your preferences in your account settings.

4.4. Cookies and Tracking Technology:

• You can manage cookies and tracking technology through your browser settings, but note that disabling these features may impact your experience on FanRevel.

 

5. Data Security

We take the security of your personal data seriously and employ industry-standard practices to safeguard it. This includes:

• Encryption: We use encryption technology to protect sensitive information during transmission, such as your payment details.
• Access Controls: We limit access to personal information to authorized personnel and third-party vendors who are subject to confidentiality obligations.
• Monitoring: We regularly monitor our systems for potential vulnerabilities and threats.

 

6. Data Retention

We retain your personal information as long as your account is active or as needed to provide our services. If you close your account, we may retain certain information as necessary to comply with legal obligations or resolve disputes.

 

7. Children’s Privacy

FanRevel is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that a user under 18 has provided personal information, we will take steps to delete such information from our systems.

 

8. International Data Transfers

FanRevel operates globally, and your information may be transferred to and stored in countries outside your own. We ensure that any data transferred internationally is subject to appropriate safeguards in compliance with applicable privacy laws.

 

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correction: You can request corrections to any inaccuracies in your personal data.
• Right to Deletion: You can request the deletion of your personal data under certain conditions.
• Right to Data Portability: You can request a transfer of your data to another service.

To exercise any of these rights, please contact us at support@fanrevel.com.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page and updating the "Effective Date" at the top. Please review this policy periodically to stay informed about how we protect your privacy.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: psupport@fanrevel.com